DSTV is a popular paid satellite TV provider in Ghana and several other African countries. It is one of the best reliable satellite TV providers in the country at the moment.
You may have skipped your last subscription renewal and as a result, your connection to DSTV was cut off.
In this case, you may have been looking for a way to get your connection back. Well in this article, we will be looking at what happens when you fail to make payments on your DSTV subscription and how you can get reconnected to the entertainment satellite TV provider.
What Happens When I Don’t Pay My DSTV?
You surely do not want to miss payments on your DSTV subscription package. However, you obviously know what will happen when you do miss the payments.
What will happen is that your connection to the satellite TV provider will be cut off due to your inability to renew your subscription fee.
Remember that DSTV is a paid TV service. It is not free. So the moment you fail to make payment after some time, you lose the connection to the satellite TV.
So if you do not meet the payment deadlines on your DSTV subscription, you end up losing connection to the service.
You will not be allowed to keep viewing the platform until you renew the subscription package at the end of the month.
How To Renew Subscription Payment
After, once you are ready to make payment for your subscription package, you are then ready to reconnect back to the service.
To renew your subscription package, you can do so through your banking app on your mobile device. Below is how you can go about this. Please follow the steps below.
- Open the banking app on your mobile device and sign in
- Scroll through until you see ‘pay bills’ and tap on it
- Now, select DSTV from the list of satellite TVs that will be shown
- Now, just choose the subscription package you would like to renew and input your
- PINYou will get a notification after the transaction has been successful
Reconnecting To DSTV After Payment
So after you have made payment and renewed your DSTV subscription package, here is how you can reconnect back and enjoy the contents on offer. Please follow the steps shown below.
- Send the number of your smartcard to the shortcode 759
- You should make sure that the number you use to dial the shortcode is the number that was used when you registered for DSTV
You can also reconnect to DSTV through the MyDSTV app. If you do not have the app, you can get it downloaded onto your device from any of the Play stores out there.
You can also send a ‘Hello’ to the DSTV WhatsApp number and follow the prompts that will be shown to you.
In case some of your paid channels are missing after you renew your subscription package, you can get them back by resetting the decoder.
DSTV subscription package prices
Below are the prices for the DSTV subscription packages in case you may have forgotten them.
The packages offered by the satellite TV provider are six in total and each comes with its price tag and channels.
- DSTV Padi – GHS 45
- DSTV Access – GHS 70
- DSTV family – GHS 130
- DSTV compact – GHS 255
- DSTV compact plus – GHS 380
- DSTV premium – GHS 600
Conclusion
So this is exactly what happens when you fail to renew your DSTV subscription package.
You get cut off from accessing anything DSTV has to offer except the free channels. You can only get access again after you renew your subscription by following the steps in this article.
